Making Travel More Flexible and Less Worrisome

Updated may 10, 2023.

It’s easier than ever to prepare for your cruise. All guests are welcome – regardless of vaccination status – and vaccination and testing requirements have been lifted!

This applies to itineraries to all destinations except where government regulations may vary like Australia voyages that have their own vaccination and testing requirements.

Look up requirements for your voyage with our CruiseHealth tool.

This information is also available to booked guests within Cruise Personalizer.


See America, UK, Europe & Japan FAQs

See Australia & New Zealand FAQs

Your Cruise Health Comes First

Rest assured our top priority continues to be the health and safety of you, our crew and the communities we visit. Here are just a few of the ways we’re keeping our ships clean and healthy so you can cruise confidently.

TrulyTouchless™ Experiences

Exclusively on Princess, a MedallionClass® vacation lets you decide who you interact with and how. Enjoy TrulyTouchless experiences and personalized service that makes everything easier, including physical distancing.

  • Crowd-free, simplified safety training
  • JourneyView® activities timeline
  • OceanNow® service on demand
  • MedallionPay™ contactless payment
  • More digital entertainment and gaming


Ship Wide Cleaning and Sanitization

Our onboard protocols include regular cleaning and sanitization of all public areas and staterooms using medical-grade disinfectant. Hand washing sinks and sanitizer dispensers are available throughout every ship. 


Enhanced Air Filtration

Ships feature enhanced air filtration with upgraded HVAC systems which are designed to replace air within public spaces and staterooms every five to six minutes. HEPA filters are used in key areas.


Expert Medical Care

Our highly trained medical staff includes doctors and nurses capable of caring for a broad range of medical conditions. Medical centers are equipped with testing and treatment capabilities.

cancellations and fcc for covid-19

Updated january 21, 2023

Cruises cancelled by Princess

  • If the cruise is cancelled by Princess or boarding is delayed by three or more days and guests choose not to travel they are entitled to a refund* or a FCC equivalent to the amount paid.

Cruise cancelled by guest

  • If passenger or any other guest in the travelling in the SAME cabin tests positive for Covid-19 in the 7 days prior to sailing then the guest and their travelling companions (in the same stateroom) are entitled to a FCC for the amount paid.
  • Guests must notify Princess within 24 hours of testing positive.
  • Guests do not need to provide proof but Princess cruises reserve the right to request this therefore guests should retain this. If a home test is taken then a photograph of the test with the time and date written on a piece of paper will be sufficient.
  • Close contacts may travel if they are asymptomatic on embarkation, test negative on an antigen test & agree to testing for 5 days after exposure unless they have a certificate of recovery.

*** All refund requests must be submitted within 5 days of the scheduled embarkation or the guest will only be entitled to an FCC.

Denial of embarkation/ reboarding; isolation and/or disembarkation

  • If the guest, family members, close contact or travelling companions are denied embarkation/reboarding are isolated or disembarked due to a positive Covid-19 or suspected Covid-19 then the guest is entitled to an FCC or refund (on request) for the amount of cruise fare and TFPE.
  • This will either be the full amount if denied boarding or will be pro rated for the unused portion of the cruise for isolation/disembarkation.
  • If a guest is denied embarkation/reboarding/isolated or disembarked then any failure to comply with the Princess Cruises Covid-19 Health Protocols shall not be entitled to a refund or FCC.

More Information

PROTECTING YOUR CRUISE INVESTMENT

Book with confidence your cruise, cruisetotour, Princess hotels, shore excursions and Princess flights. By booking your insurance At-ease waiver, you can cancel your cruise and all services 72 hours prior to the sailing sate, even without any reason. 

The insurance booking must be made when you pay the confirmation deposit (this insurance can not be booked if in the confirmation time, you have to pay in full). Includes coverage for loss or damage of luggage up to $ 500 per person in any of the Princess Cruises services.

It does not include coverage of medical issues. This insurance is non refundable.